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Shipping and Returns – B & A Wholesale Distributors Co.

Shipping and Returns Policy

Our Commitment

At B & A Wholesale Distributors Co., we are dedicated to providing exceptional service to our clients. Please review our shipping and returns policy to ensure a seamless experience.

Our Commitment

Shipping Policy

Order Processing
  • Orders are processed and shipped within 1-2 business days, excluding weekends and holidays.
  • Orders placed after 3:00 PM EST will be processed the next business day.
Shipping Methods and Delivery Times
  • We offer reliable delivery services to ensure your orders arrive promptly.
  • Estimated delivery times vary based on the destination. Most orders are delivered within 3-7 business days.
Shipping Rates
  • Shipping costs are calculated based on the weight, dimensions, and destination of the order.
  • For bulk orders, please contact our sales team for competitive shipping rates.
Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment.

Delivery Area

Currently, we deliver within North New Jersey. For deliveries outside this area, please contact our customer support team.

Returns Policy

Eligibility for Returns
  • Returns are accepted within 14 days of delivery for items in their original condition, unopened, and with all original packaging intact.
  • Perishable goods, custom orders, and clearance items are non-returnable.
Return Process

To initiate a return, please contact our customer service team at [email protected] with your order details. Once approved, you will receive instructions on how to return the item.

Refunds
  • Refunds are issued to the original payment method within 7-10 business days of receiving the returned item.
  • Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges

Exchanges are subject to product availability. Please contact customer service to confirm the availability of the replacement item.

Damaged or Defective Items

If your order arrives damaged or defective, notify us within 48 hours of delivery. We will arrange for a replacement or full refund, including shipping costs.

Customer Support

Email: [email protected]

Phone: +1 (917) 498-1247

Address: 633 Pierce Ave STE 3, Linden, NJ 07036

Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM EST

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