Shipping and Returns Policy
Our Commitment
At B & A Wholesale Distributors Co., we are dedicated to providing exceptional service to our clients. Please review our shipping and returns policy to ensure a seamless experience.
Shipping Policy
- Orders are processed and shipped within 1-2 business days, excluding weekends and holidays.
- Orders placed after 3:00 PM EST will be processed the next business day.
- We offer reliable delivery services to ensure your orders arrive promptly.
- Estimated delivery times vary based on the destination. Most orders are delivered within 3-7 business days.
- Shipping costs are calculated based on the weight, dimensions, and destination of the order.
- For bulk orders, please contact our sales team for competitive shipping rates.
Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment.
Currently, we deliver within North New Jersey. For deliveries outside this area, please contact our customer support team.
Returns Policy
- Returns are accepted within 14 days of delivery for items in their original condition, unopened, and with all original packaging intact.
- Perishable goods, custom orders, and clearance items are non-returnable.
To initiate a return, please contact our customer service team at [email protected] with your order details. Once approved, you will receive instructions on how to return the item.
- Refunds are issued to the original payment method within 7-10 business days of receiving the returned item.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges are subject to product availability. Please contact customer service to confirm the availability of the replacement item.
If your order arrives damaged or defective, notify us within 48 hours of delivery. We will arrange for a replacement or full refund, including shipping costs.
Customer Support
Email: [email protected]
Phone: +1 (917) 498-1247
Address: 633 Pierce Ave STE 3, Linden, NJ 07036
Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM EST